You can request a full or partial withdrawal of your funds at any time.
Processing times
Withdrawals to bank cards – up to 3 business days.
Withdrawals to TRC20 crypto wallets – up to 2 business days, but usually within 1 day.
Withdrawals to bank accounts – up to 5 business days.
Please note that withdrawals are only allowed using your own payment method. For security reasons, the contractor and the funds recipient must be the same person.
Adding a payment method
Go to the "Transactions" section and open the "Payment settings" tab. Select your preferred method, click "Add," and fill in all required fields.
About cards
Use personalized cards (Visa or Mastercard) issued under your name.
Cards must accept direct payments.
You can link a card even its balance is zero.
Please check the current list of jurisdictions for card withdrawals:
Countries NOT supported for Visa
Countries NOT supported for Visa
Democratic Republic of the Congo, Mali, Mozambique, United States of America, Argentina, Colombia, Venezuela, India, Yemen, Syrian Arab Republic, Sudan, South Sudan, Somalia, North Korea, Nicaragua, Myanmar, Libya, Iraq, Islamic Republic of Iran, Haiti, Afghanistan, Guinea, Turkey, Albania, Western Sahara, Zimbabwe, Palestine, Panama, Pakistan, Lao People's Democratic Republic, Jamaica, Guinea-Bissau, Burundi, Belarus, Barbados, Cambodia, Cayman Islands, Jordan, Mali, Uganda, Vanuatu, Philippines, Trinidad and Tobago, Russian Federation.
Countries supported for Mastercard withdrawals
Countries supported for Mastercard withdrawals
Angola, Argentina, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belgium, Bermuda, Bulgaria, Bosnia and Herzegovina, Hungary, Guyana, Ghana, Guatemala, Germany, Honduras, Greece, Georgia, Denmark, Dominican Republic, Egypt, El Salvador, Estonia, Ethiopia, Finland, France, Gibraltar, Greece, Guatemala, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Mauritania, Mauritius, Moldova, Monaco, Montenegro, Morocco, Netherlands, New Zealand, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Saudi Arabia, Serbia (only prepaid and debit), Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Suriname, Ukraine, United Arab Emirates, United Kingdom, Uruguay.
About bank accounts
Payment details can be added even with a zero balance.
If your profile address and bank details differ, please contact support to request an update.
About crypto wallets (USDT)
Link your USDT crypto wallet using the TRC20 network.
After adding your wallet, you will receive a confirmation request email from [email protected]. Please check the spam folder if no email appears.
Click the link provided in the email to confirm your wallet.
Once confirmed and with a positive balance, click "Withdraw to crypto wallet" to withdraw funds.
How to withdraw funds
Go to the "Transactions" section.
Choose the withdrawal method (bank card, bank account, or crypto wallet).
Please make sure your withdrawal request matches the balance currency.
For example, if your balance is 1,000 USD, and you try to withdraw 500 EUR, it will not be processed unless you convert the necessary amount beforehand.
Withdrawal fees
For amounts under 100 EUR/USD, a fixed fee of 5 EUR/USD applies.
Card withdrawals incur an additional fee of 2.8% (unless covered by your client). For amounts under 100 EUR/USD withdrawn to a card, the fee is 5 EUR/USD plus extra 2.8%.
Bank account withdrawals have no extra percentage fee (only the fixed fee if applicable).
Crypto wallet (USDT) withdrawals are fee-free.
If you have any questions, please contact our support team via online chat on the platform or at [email protected]. We are always ready to assist!