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Working on Tasks for Contractors

When a company sends you a task, you receive a notification at the email you provided during registration. The task also appears in your account.

Viewing tasks

Go to the Tasks section from the side menu. The Show filter toggle opens a search panel by creation date, status, amount, and task currency — Reset filter restores the default values and shows tasks from the last 3 months.

The tasks table shows: ID, status, name, amount, withdrawal terms, company, creation date, period, and actions.

When you open a task, you can see its progress through the steps: Approved → In progress → Work completed → Approved by the company.

Task statuses

Status

What it means

On approval by a subcontractor

The task is assigned to you and awaiting your decision — accept or reject

In progress

The task is accepted and on your side. You can prepare and upload the result

Awaiting approval

The result has been sent and the company is reviewing it

Completed

The company has confirmed the result, and the reward has been credited

Company declined

The company rejected a result you had already sent

Company cancelled

The company cancelled the task before accepting it

Declined by subcontractor

You rejected the task before starting work

Dispute

The company rejected the result submitted by the contractor. You can dispute the decision through support.

How to accept a task

Select Accept — either from the task list or on the task's own page. In the window that opens, check I accept the terms and select Accept the task.

From there, two scenarios are possible, depending on the task's parameters and your company's settings: either you need to submit a result for review, or you don't.

You'll see which one applies to your task right away, based on its status once you accept it.

If you need to submit a result

The status changes to In progress. To add the result:

  • paste a link into the Attach the result field (it must start with https://) and select Add;

  • or upload a file — up to 500 MB.

If the company has specified an expected result format, you'll see it in the task parameters.

Select Send result — the status changes to Awaiting approval. The company must respond within 7 days; if it doesn't respond in time, the task is confirmed automatically. Once confirmed, the task moves to Completed status, and the reward is credited to your balance.

If you don't need to submit a result

If the task doesn't have result transfer enabled: as soon as you select Accept, the task immediately moves to Completed status, and the reward is credited to your balance — without a separate result upload and without waiting for the company's decision.

How to reject a task

While the task is in On approval by a subcontractor status, you can reject it without starting work. Select Reject and confirm in the window that opens. The status changes to Declined by subcontractor.

If the company rejects your result

The task moves to Company declined status. If the company left a comment, the task moves to the Dispute status. You can dispute the decision through support.

Withdrawal terms

When you confirm a task and request withdrawal, a window appears with the terms for your withdrawal method. It briefly lists the limits and costs, and includes a link to the detailed terms. You can review all the information in advance.


If you still have questions, contact our support team via the online chat on the platform or by email at [email protected].

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