First balance top-up
To top up your account for the first time, use a bank transfer. For detailed instructions, see the article “Account Recharge”. After the funds are credited, you will be able to use all available top-up methods.
Important:
A 3,2% fee applies to card payments. For example, if you top up 1,000 EUR, 968 EUR will be credited to your balance.
Processing time: up to 1 business day.
Top-ups are available only with Visa and Mastercard.
There are limits on top-up amounts — please check the details with your manager.
How to top up your balance with a bank card
Create a Proforma Invoice. On the main page, click “Create an invoice” or the “Recharge” button in the header. Create a Proforma Invoice for the required amount in the desired currency.
Request a payment link. Contact your account manager or the 4dev.com support team via email at [email protected] or through the platform chat to receive a payment link for card top-up.
Complete the payment. Follow the link and make the payment. A new link is required for each top-up.
Notify us about the payment. To speed up processing, inform your 4dev.com manager after completing the payment. Funds are credited within up to 1 business day.
If you have any questions, please contact our support team via online chat on the platform or at [email protected]. We are always ready to assist!